Quality management system or QMS is a set of policies and procedures focused on consistently meeting customer requirements and enhancing their satisfaction. Effective implementation of the QMS can help your business to improve customer satisfactions , reduce mistakes, manage and assure quality of your services, improve productivity, and increase business reputation.
We offer you:
- Organization chart
- Quality manual
- Quality management system documentation (A set of policies and procedures)
- Implementation of quality management system
- Determining context of organization and interested parties
- Addressing risk and opportunities
- Identification and implementation of legal and other requirements
- HR procedure
- Sales procedures
- Procurement procedure
- Procedure for documents and record control
- Design and development
- Measuring customer satisfaction
- Production procedure
- Warehousing procedure
- Training program and matrix
- Non conformity management
- Procedure for equipment maintenance and measuring equipment
- Review of method statements to comply with ISO requirements
- Internal audit