Quality management system or QMS is a set of policies and procedures focused on consistently meeting customer requirements and enhancing their satisfaction. Effective implementation of the QMS can help your business to improve customer satisfactions , reduce mistakes, manage and assure quality of your services, improve productivity, and increase business reputation.

We offer you:

  • Organization chart
  • Quality manual
  • Quality management system documentation (A set of policies and procedures)
  • Implementation of quality management system
  • Determining context of organization and interested parties
  • Addressing risk and opportunities
  • Identification and implementation of legal and other requirements
  • HR procedure
  • Sales procedures
  • Procurement procedure
  • Procedure for documents and record control
  • Design and development
  • Measuring customer satisfaction
  • Production procedure
  • Warehousing procedure
  • Training program and matrix
  • Non conformity management
  • Procedure for equipment maintenance and measuring equipment
  • Review of method statements to comply with ISO requirements
  • Internal audit


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